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FREQUENTLY ASKED QUESTIONS

WHERE IS CAMP PICACHO LOCATED?

You'll find us nestled in the small town of Ash Fork in northern Arizona, just minutes off the famous Route 66. Two miles of dirt road bring you to our secluded, scenic, and beautiful cabin. This is the perfect place to stay to experience so much of what Northern Arizona offers! We are conveniently located 86 miles from the Grand Canyon to the north, and 88 miles from Sedona to the south. The exact address and directions will be provided to you upon booking, but you can view our location page here.

CAN I BRING EXTRA GUESTS?

No. The occupancy limit is 10 guests and may not be exceeded for overnight stays without express written permission of Camp Picacho, LLC. Children are counted in total occupancy unless they are under the age of two. Sleeping bags or air mattresses may not be brought in and NO campers or motor homes will be allowed to park on the rental property for the purpose of adding extra sleeping space. If additional guests are found to be on the property during your stay, you will asked to leave the property and the damage deposit will be forfeit.

Large gatherings, graduation parties, showers, celebrations, barbecues, catered meals, or any occasion that brings extra guests and/or cars onto the property is considered to be a “party” or an “event”. Events MUST be disclosed to and approved by Camp Picacho, LLC in advance and is subject to a $150 Event Fee.

DO YOU ALLOW EARLY CHECK-INS AND LATE CHECK-OUTS?

We are no longer able to accomodate early check-ins and late check-outs due to the new COVID-19 cleaning protocols.  Early check-in requests are often not granted due to cleaning times. Late check outs will incur a $50 fee.

DO YOU ALLOW PETS?

We absolutely love pets, we have dogs ourselves. However, in order to maintain cleanliness, we ask that you do not bring your pet with you. No dogs or animals allowed on the property please. Bringing a pet without authorization forfeits your damage deposit and you will be asked to check-out early without a refund.

DO YOU HAVE WIFI SO I CAN WORK REMOTELY FROM CAMP PICACHO?

Yes, we do! We use Starlink which is suited for areas where connectivity has been unreliable or completely unavailable. Download speeds range from 50MB to 200MB depending on connectivity. Upload speeds can range between 10MB to 20MB.

WHAT SHOULD I PACK?

We are equipped with the basics such as: sheets and bath towels, pillows, bedspreads, blankets, pots, pans, dishes, and flatware. In addition, we provide a "starter amount" of toilet paper and paper towels. Pack your favorite food for the grill and your must have beverages! We suggest packing a bluetooth speaker if you have one, and be sure to pack items for s’mores around the fire pit! We have a gas fire pit so no need for firewood but bring some if you'd like to use our wood firepit. During the winter, pack lots of layers and hand/foot warmers for your gloves and boots so you can enjoy the outdoors for longer when it’s chilly out. Bring shoes/boots with good grip since it can get slippery. 

We recommend that you bring the following items with you, however:

  • Groceries
  • Ice (the fridge does not make ice)
  • Extra blankets and pillows (if desired)
  • Lawn chairs and lawn games (if desired)
  • Bug spray
  • Sunscreen
  • Firewood and fire starter

DO YOU PROVIDE A 'WELCOME' GUIDE?

You’re in luck! Your hosts have spent countless hours writing and designing a comprehensive welcome guide for you to reference during your stay. It is jam packed with history about the area, things to do, how to use certain amenities within the cabin, etc. We want you to be able to spend less time Googling and more time out exploring. Upon booking your reservation, you will be sent a PDF version of the guide so you can start planning your trip. There is also a physical copy of it in your cabin for you to use during your stay.

WHAT IS YOUR CANCELLATION POLICY?

Please refer to our policies page for details on our cancellation and refund policy.

WHAT IF I FORGET SOMETHING AT THE PROPERTY AFTER MY STAY?

Email us at contact@camppicacho.com letting us know and we will make every effort to find the lost item(s) and return it to you. You are responsible for any shipping fees. However, we cannot be responsible for items left behind and we cannot guarantee items reported will be returned. Items that are unclaimed after 30 days will be donated to a local charity.

CAN I CLEAN THE CABIN MYSELF RATHER THAN USING YOUR CLEANING SERVICES?

No. Guests are instructed not to clean or launder any items upon their departure. Our housekeeping team follows very strict cleaning and sanitation standards and is required to clean the cabin after each guest vacates.

WHAT ARE YOUR SAFETY PROTOCOLS FOR COVID-19?

Like you, we are concerned about the pandemic and want you to know your safety and well-being are of utmost importance to us. Because of this, we wish to inform you of the steps we have taken to protect you. By working together we can help minimize risks of contacting this virus.

  • No contact check in and check out. You will be given an access code to enter the property. You will not need to meet the property manager. Rest assured the keypad and locks are sanitized in between guests.
  • We follow the CDC’s guidelines for cleaning and disinfecting all surfaces using EPA approved chemicals.
  • All bedding and towels are laundered on the hottest setting after each and every stay.

We follow strict CDC Hotel Cleaning Guidelines and use only CDC approved products along with approved masks while cleaning the cabin. Please click here to read more about the CDC cleaning guidelines we abide by.